The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 528 |
| Houston, TX | 380 |
| Seattle, WA | 244 |
| Washington, D.C., DC | 244 |
| Philadelphia, PA | 239 |
| Atlanta, GA | 221 |
| Denver, CO | 203 |
| San Francisco, CA | 148 |
| Sacramento, CA | 142 |
| Orlando, FL | 137 |
| Indianapolis, IN | 136 |
| Miami, FL | 128 |
| Boston, MA | 120 |
| Detroit, MI | 117 |
| Portland, OR | 114 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 95 |
| Jacksonville, FL | 92 |
| Oakland, CA | 91 |
| Littleton, CO | 89 |
| Salt Lake City, UT | 82 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 70 |
| Tampa, FL | 62 |
| New York City, NY | 58 |
| San Jose, CA | 58 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Saint Paul, MN | 39 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dismay - Silph Co. Corporate Coordinator (@DismaySilph) reported @mincralgirl (( Are you connecting wirelessly? You can also check to see if there are outages on Comcast's outage map. ))
- champagne mami (@JustJenJen_) reported
The fact I can’t cancel my comcast because idk my old phone number 😩😩😩😩
- Chris Pantaleao (@cspanta617) reported
Just wasted 45 minutes on @Xfinity @XfinitySupport with 3 different agents and no problem resolved , also got bumped off chat. Cable sucks
- Deanna Smith (@DeannaS1943) reported
@SpaceX @elonmusk We are looking into Starlink! Our Comcast ( Infinity) is terrible!
- Willie Fisterbutt (@AncientAge449) reported
@kfippin Xfinity is theee absolute worst company.There isn’t anything they hate more than their customers
- Yae Miko Supremacy (@stevenbrunomars) reported
@IMANaudio It caps off at around 350 MBPS for download but that speed is pretty consistent and it never drops below 200. Even when I had Xfinity gig it never felt that good, plus only myself and maybe two other people use Verizon 5G in my neighborhood so we never feel throttles
- Dora (@DCHANG__) reported
@Xfinity is literally the worst
- OOGBigWorm (@OOGBigWorm) reported
@TMobile we already down back because of Xfinity and internet, we can’t have y’all tripping as well. Y’all internet is sooooo slow as well today. We down bad.
- Luis Valdez (@LuisVal1422) reported
@Xfinity @XfinitySupport I’m being charged for someone coming out to fix my internet that hasn’t worked for the last 3 week and couldn’t be fixed remotely. Your customer service advised it wasn’t my fault, but yet I’m still paying for it. Time to look for a new provider, I’m done
- Eden (@ecp00741) reported
@Xfinity Know and understand when I drop your service I'm breaking this router. I can't enjoy hanging out with my buddies online because your service constantly drops in Collierville. It has disconnected me most of this month, so you owe me a credit before I pay this bill.
- Shake 2 Sugar (@Shake2Sugar) reported
Cuz im really wondering if it takes literally ALL DAY to fix the internet && cable @Xfinity and how do you speak to a live rep @XfinitySupport
- Sarge Pepper (@pepper_sarge) reported
@DPostSports @MikeChambers Never heard of him. I have Comcast.
- najma (@_najmao) reported
spectrum is such a stupid *** company, I want comcast back.
- Andrew Hensch (@TheAndrewHensch) reported
@ATT internet down for a week. The techs 2 missed appts and looks like they will be missing a 3rd. Should I just move to @Xfinity at this point?
- DaLoving4U (@ULoving4) reported
@DJRedCorvette All you need to download Xfinity Stream and get someone’s log-in and watch it from your laptop or iPad. Because it’s on Cable you shouldn’t have any problems.
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