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The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77052, 77008, 77006, 77081, 77019 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
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Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | TV | |
| Houston | Internet | |
| Houston | Total Blackout | |
| Houston | ||
| Houston | Internet | |
| Houston | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- ALEJANDRA (@AlejandraSports) reported fromHouston, Texas
If you have T-Mobile or Xfinity, I just wanna let you know you’re not alone. These services stay failing at the worst times I swear
- **** Hammerbush 🔨 (@KingKrullHTX) reported fromHouston, Texas
@ColedFront @preach2002 @FortniteStatus I left xfinity for this very reason. Their xfi modem is garbage. Switched to AT&T fiber 1gb up and down and now my ping is under 30 consistently after it had been over 55 guaranteed no matter what
- Getty (@ItzGetty) reported fromHouston, Texas
@Xfinity & @xfinitymobile are a joke. Xfinity doesn't have home service in our new neighborhood. So they are charging us $25 extra a month PER LINE for 4 lines because we no longer have home service, which is their fault. Xfinity mobile has sketchy service here too. Total joke
- robert (@robertlsantos) reported fromHouston, Texas
@Xfinity going on day 2 with no Electricity in Houston. I’m am finally able to stream with my cell phone. Now I can’t watch local channels on your streaming service without wi-fi Waive this during this emergency!!
- David Bockoven (@BockovenDavid) reported fromHouston, Texas
@comcastcares With a severe weather hitting Houston, TX, Outages happen and I understand that but why doesn’t AT&T have this issue? My neighbor has AT&T and their services never went down.
- Toni Morrison's Glass of Water (@TerranceOmar) reported fromHouston, Texas
@Xfinity what must one do to actually speak to a human being in your customer service department. Considering I pay several thousand dollars annually for your services I shouldn’t have this much trouble contacting you.
- {.P-Nav.} (@PNav57) reported fromHouston, Texas
@leslieemullin @michaelschwab13 But we sucked REAL bad and I couldn’t even watch the games back then cause of the whole Comcast SportsNet debacle...the dark days...
- Quail_Village II (@QuailVillageII) reported fromMissouri City, Texas
@Xfinity please DM for service solutions
- Mr. TJ Allen (@allen8269) reported fromHouston, Texas
@comcast Comcast needs to expand the home services blue print for Montgomery County. It's sucks only having 1 provider in my area sucks. Either speeds or too slow or prices or through the roof.
- 🤖 The Recovering Hunbot 🤖 (@r_hunbot) reported fromHouston, Texas
@Xfinity our internet going out due to whatever you are doing has interrupted meetings I needed to be in since about 1 am. Unacceptable. It is ridiculous. No warning. Just no service. #xfinitysucks
- MarlyMar_87 (@MarlyMar87) reported fromHouston, Texas
@Markie_Gee Xfinity trippin with this internet outage ...
- Josey (@josey_omo) reported fromHouston, Texas
@Xfinity y’all continue to overcharge me EVERY MONTH. After many calls with representatives & written proof of my what my bill should be y’all still overcharge me. Please fix this.
- FARREN 🌡 (@FarrenHeights_) reported fromHouston, Texas
@BlakeBrush3 @Xfinity They won’t do anything. They’re the only option for internet here and so they could care less if someone has issues because there’s nobody else to use.
- Roberto Carrasco (@RobCarrasco) reported fromHouston, Texas
@Xfinity wtf?! Get your 💩 together! This is insane! All day no help this is wild who is working ? Monkeys or something? I’m literally switching internet this is so unreal they want to charge me an arm and a leg for steady WiFi that’s not even reliable omg!
- Veronica Gil (@IamVeRoNiCaG) reported fromHouston, Texas
@comcastcares I live the Spring, TX area. I have power but no cable service. Why is that?
- FARREN 🌡 (@FarrenHeights_) reported fromHouston, Texas
@xBigChristian @Xfinity So annoying man. I literally rely on internet to be able to pay my bills. I haven’t been able to stream regularly in over a week. With no sight on a fix.
- FARREN 🌡 (@FarrenHeights_) reported fromHouston, Texas
@AmyBeamss @Xfinity I haven’t had any issues from them since living here until the last week. Was on the phone for two hours two days ago, and they claim there’s nothing wrong. My bitrate jumping to 30k and then bottoming out to 0 allows me to do absolutely ******* NOTHING
- Coco Sha'Nae (@cocoshanae5) reported fromHouston, Texas
@Xfinity I need a damn credit for this inconvenience
- Veronica Gil (@IamVeRoNiCaG) reported fromHouston, Texas
@comcastcares Okay what a coincidence but within 5 minutes of tweeting you. My cable service came back on. I guess thanks for responding. I hope it stays on for awhile. 🙏🏼
- Woodie Porter (@PorterWoodie) reported fromHouston, Texas
@JHoov31 @CasperReverse Try saying “Peaco*ck”, then it will say sign in and use your xfinity login to get to your account, I believe....
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Dismay - Silph Co. Corporate Coordinator (@DismaySilph) reported
@mincralgirl (( Are you connecting wirelessly? You can also check to see if there are outages on Comcast's outage map. ))
- champagne mami (@JustJenJen_) reported
The fact I can’t cancel my comcast because idk my old phone number 😩😩😩😩
- Chris Pantaleao (@cspanta617) reported
Just wasted 45 minutes on @Xfinity @XfinitySupport with 3 different agents and no problem resolved , also got bumped off chat. Cable sucks
- Deanna Smith (@DeannaS1943) reported
@SpaceX @elonmusk We are looking into Starlink! Our Comcast ( Infinity) is terrible!
- Willie Fisterbutt (@AncientAge449) reported
@kfippin Xfinity is theee absolute worst company.There isn’t anything they hate more than their customers
- Yae Miko Supremacy (@stevenbrunomars) reported
@IMANaudio It caps off at around 350 MBPS for download but that speed is pretty consistent and it never drops below 200. Even when I had Xfinity gig it never felt that good, plus only myself and maybe two other people use Verizon 5G in my neighborhood so we never feel throttles
- Dora (@DCHANG__) reported
@Xfinity is literally the worst
- OOGBigWorm (@OOGBigWorm) reported
@TMobile we already down back because of Xfinity and internet, we can’t have y’all tripping as well. Y’all internet is sooooo slow as well today. We down bad.
- Luis Valdez (@LuisVal1422) reported
@Xfinity @XfinitySupport I’m being charged for someone coming out to fix my internet that hasn’t worked for the last 3 week and couldn’t be fixed remotely. Your customer service advised it wasn’t my fault, but yet I’m still paying for it. Time to look for a new provider, I’m done
- Eden (@ecp00741) reported
@Xfinity Know and understand when I drop your service I'm breaking this router. I can't enjoy hanging out with my buddies online because your service constantly drops in Collierville. It has disconnected me most of this month, so you owe me a credit before I pay this bill.
