FAQs
Sony is reportedly getting ready to ditch the last generation entirely, and will no longer support the PS4 from 2025 onwards. While some may argue the current generation of consoles has hardly even begun at this point, Sony is reportedly getting ready to ditch the last generation entirely.
How to get more storage on PS4 without deleting games? ›
If you don't want to delete the existing games in PS4 console storage, you can download the new game to USB extended storage, or upgrade your PS4 console HDD. Please select the appropriate guide below for further instructions.
Is PlayStation 5 still hard to get? ›
It's been notoriously difficult to get your hands on a PS5 since its launch in late 2020, between industry-wide chip shortages and scalpers reselling consoles for nearly $2,000, but the supply has finally caught up to demand for the most part, and now it's far more common to see the consoles in stock in-store and ...
What is the phone number for 1-800-345-7669? ›
Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
Are PS4 servers shutting down? ›
Is Sony shutting down PS4 servers? Sony has not made any official announcement about ending support for PS4 servers. In fact, the company late last year said it may continue to make games for the PS4, even as it plans to move forward with PS5-exclusive games, Axios reported in October.
Is PS4 at the end of its life cycle? ›
In its first year, the PS5 sold around 15 million units, beating the PS4's first year success. However, the PS4 lasted seven years before its life cycle came to an end, while Sony have recently shared that the PS5 sales are winding down after just four - making it the shortest lifespan of any PlayStation console.
What is Sony deleting? ›
Sony is removing all Discovery content from PlayStation devices at the end of the year, including hit shows like "Mythbusters" and "Deadliest Catch."
Does deleting games make PS4 faster? ›
Low disk space is also a culprit in slowing down PS4 performance. Games likely take up the most space, so deleting ones that you're not currently using can give you a big speed boost. Luckily, your game saves will be retained so you can always reinstall and play again without losing any of your progress.
Does deleting a game on PS4 delete all saved data? ›
When you delete a game, it usually leaves your saved game files and other game settings on the PS4 in case you later reinstall the game. If you're sure you don't want your game files, you can delete them as well.
Is PS6 coming out? ›
When is PS6 coming out? Sony is expected to be working on the next generation of the PlayStation. Hints and speculation from analysts point to 2028 as the target release day.
Anticipated PS6 release timing hinted in official documents related to Activision Blizzard acquisition. Price speculation suggests a potential range of $399-$499, considering historical pricing trends for PlayStation consoles.
How many years will PS5 last? ›
As for when the PlayStation 6 could launch, this could be around 2026 based on Sony's latest comments and its calculations for the mid-generation refresh, suggesting that the company is looking at a 6-year run for the PlayStation 5, one year less than that of the PS4, which launched in 2013, 7 years before the PS5 — ...
Can I talk to a real person at PlayStation? ›
PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Is PlayStation call open? ›
Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
What is the ps4 number? ›
The serial number is comprised of 11 characters and is located underneath the lip above the power port. Turning the system over is necessary to view this number. The model number consists of the letters CUH, followed by four numbers and a letter.
How long will PS4 be supported? ›
As a result, Sony plans to continue supporting the PlayStation 4, right, until 2025. (Sony Corp.) In Sony's latest financial presentation, the company formalized its plan to cease producing games for the PlayStation 4 by 2025.
Will Sony refurbish my PS4? ›
The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
Is Sony still updating PS4? ›
Sony continues to support PS4 with new updates, improving messages and usability for users still on the older console. The latest PS4 update focuses on system performance and stability. While PS5 may receive more substantial updates, Sony will likely continue to release updates for PS4 despite its age.
How long will a PS4 last? ›
On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life. In the following content, you can get some tips that can help extend the PS4 lifespan.