Okta Customer Identity Cloud
8.0 /10
What is Okta Customer Identity Cloud?
Build secure, seamless experiences for your customers. Transform your customer experiences quickly by offloading identity to Okta: 5 min to embed auth into your apps, 10+ SDKs in the languages you work in, and 3X lower TCO than legacy CIAM.
Company Details
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Get AssistanceOkta Customer Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Customer Identity Cloud?
0% Negative
0% Neutral
100% Positive
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
+4
+3
+2
Positive
+1
Neutral
-1
-2
-3
-4
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
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Positive
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Emotional
Footprint
Feature Ratings
Average 85
Account Recovery
Avg.67
93
Authentication
Avg.85
92
Identity Proofing
Avg.79
91
Social Identity Integration
Avg.72
89
Open Standards Support
Avg.73
89
Custom User Experience Workflows
Avg.77
89
Multi-Factor Authentication (MFA)
Avg.86
88
API Protection
Avg.78
86
Fraud Protection/Detection
Avg.85
86
Consent Management
Avg.72
86
Omnichannel Experience
Avg.75
84
Vendor Capability Ratings
Average 82
Ease of IT Administration
Avg.78
86
Availability and Quality of Training
Avg.71
84
Ease of Implementation
Avg.67
84
Business Value Created
Avg.74
82
Ease of Customization
Avg.75
82
Ease of Data Integration
Avg.81
82
Product Strategy and Rate of Improvement
Avg.72
82
Quality of Features
Avg.76
82
Vendor Support
Avg.69
82
Breadth of Features
Avg.76
80
Usability and Intuitiveness
Avg.74
80
Okta Customer Identity Cloud Reviews
Amir M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Validated Review
Verified Reviewer
Submitted Apr 2024
Okta for SSO
Likeliness to Recommend
10 /10
What differentiates Okta Customer Identity Cloud from other similar products?
Identity management, multi factor authentication features and user friendly UI
What is your favorite aspect of this product?
User Interface and security features
What do you dislike most about this product?
Integration complexities and customizations
What recommendations would you give to someone considering this product?
Okta is a great tool. Definately recommended but just access once based on your organisational needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Sanjeev K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Validated Review
Verified Reviewer
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
8 /10
What differentiates Okta Customer Identity Cloud from other similar products?
It is user friendly.
What is your favorite aspect of this product?
Smooth integration with the applications.
What do you dislike most about this product?
As of now, I like everything about this product
What recommendations would you give to someone considering this product?
please review this product and then make your choice.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sumit P.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Validated Review
Verified Reviewer
Submitted Feb 2024
Easy to use,Fantastic product
Likeliness to Recommend
8 /10
What differentiates Okta Customer Identity Cloud from other similar products?
The features and robust architecture
What is your favorite aspect of this product?
The UI and application access management
What do you dislike most about this product?
The Complicated architecture
What recommendations would you give to someone considering this product?
Atleast understand your requirements
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies
