Manage your Microsoft 365 subscription or Office product (2024)

Manage Microsoft 365 and Office

Manage Microsoft 365

  • Manage your subscription
  • Manage payment method

Renew or cancel Microsoft 365

  • Renew your subscription
  • Turn recurring billing on or off
  • When subscription expires
  • Cancel Microsoft 365
  • Microsoft 365 subscription refunds

Share your subscription

  • Share Microsoft 365 Family
  • Stop sharing Microsoft 365 Family
  • You received an invitation to share

Switch subscriptions

  • Switch between Microsoft 365 subscriptions
  • Switch to a business subscription
  • Transfer to a different Microsoft account

Sign in to your apps

  • About accounts
  • Sign in to Microsoft 365
  • Why you need to sign in
  • Forgot account or password

Microsoft365.com and Microsoft 365 on the web

  • Get started at Microsoft 365.com
  • Meet the Microsoft 365 app launcher

What version do I have?

  • Check version
  • Microsoft 365 for home or business
  • What business product do I have?

What's the difference?

  • Difference between Microsoft 365 and Office 2021
  • Difference between home and business plans
  • Difference between Microsoft 365 and free web apps

Troubleshoot

  • Can't install or manage Office or Microsoft 365
  • Parental permission when signing in to Office or Microsoft 365

Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Access for Microsoft 365 OneNote for Microsoft 365 Publisher for Microsoft 365 Visio Plan 2 Excel for Microsoft 365 for Mac Word for Microsoft 365 for Mac Outlook for Microsoft 365 for Mac PowerPoint for Microsoft 365 for Mac OneNote for Microsoft 365 for Mac Word for the web OneNote for the web PowerPoint for the web Excel 2021 Word 2021 Outlook 2021 Access 2021 Project Professional 2021 Project Standard 2021 Publisher 2021 Visio Professional 2021 Visio Standard 2021 Office 2021 OneNote 2021 Excel 2021 for Mac Word 2021 for Mac Outlook 2021 for Mac OneNote 2021 for Mac Office 2021 for Mac Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Access 2019 Project Professional 2019 Project Standard 2019 Publisher 2019 Visio Professional 2019 Visio Standard 2019 Office 2019 Excel 2019 for Mac Word 2019 for Mac Outlook 2019 for Mac PowerPoint 2019 for Mac OneNote 2019 for Mac Office 2019 for Mac Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Access 2016 OneNote 2016 Project Professional 2016 Project Standard 2016 Publisher 2016 Visio Professional 2016 Visio Standard 2016 Office 2016 Microsoft 365 admin Outlook on the web Word Web App Microsoft account dashboard New Outlook for Windows More...Less

For mostMicrosoft 365 subscriptions and versions of Office(2013 and later), you need to associate an account with your product. This is the account you use to sign in to Microsoft365.com and what you use to install or reinstall the apps, or to manage your subscription. Depending on your product, this accountcan be a personal Microsoft account (such as Hotmail.com, Outlook.com, Live.com), or a work or school account assigned by someone in your organization.

Note:Some products purchased through an employeeMicrosoft Workplace Discount Program(formerly known as Home Use Program) benefit or volume license versions (managed by an organization's IT department) might not require an account. The information below doesn't apply to these Office versions or Microsoft 365 subscriptions.

Sign in to the dashboard for your account

  1. Open a desktop app like Word or Excel, or go to Microsoft365.com.

    Tip:You might be prompted to sign in. Make sure to sign in with the account associated with Microsoft 365 or Office. If you can’t remember which email address you associated with your subscription or Office product, see I can't remember the Microsoft account I use with Microsoft 365.

  2. From the header, select your Account manager.

  3. Depending on your account type, selectMy Microsoft account orViewaccount.

  4. Your accountdashboard is displayed andwhat you can do next depends on if you're signed in with a Microsoft account, or a work or school account.

    Select the tab below for the type of account you're signed in with.

Microsoft accountWork or school account

If you selected My Microsoft account, the Microsoft account dashboard will open. This is where you manage your Microsoft account and any Microsoft products associated with this account.

On the Microsoft account dashboard, selectServices & subscriptions toview all Microsoft productsassociated with this account.

  • For non-subscription versionsof Office (such as Office 2013 and later):
    Find your Office product and select Install. Follow the prompts to install or reinstall the desktop apps.

  • For Microsoft 365 Family or Personal subscriptions:
    Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps.

    On the Microsoft 365 subscription tab, select Manage. From here you can:

    • Renew your subscription with a prepaid code or card

    • Cancel a subscription

    • Turn recurring billing on or off

    • ForMicrosoft 365 Familysubscriptions, you can start sharingyour subscription, and add or remove people you're already sharing with. If you're not the subscription owner, you can see who's sharing Microsoft 365 with you, or choose to leave the subscription.

If you selected View account, theMy Account dashboard for your work or school account will open. Here you can:

  • Install and manage your apps. On the Office apps card, select Manage, and select Install to install or reinstall the latest desktop apps, or other apps such as Project or Visio. (An install option is available as long as your admin assigned you a license and gave you permissionto self-install.)

  • Manage your devices.

  • View your subscriptions, and any other licensesassigned to you.

Note: For Microsoft 365 admins onlyIf you're the Microsoft 365 admin in your organization, you control what you want your users to have access to. Go to the Microsoft 365 Admin help center for more information about setting up users.

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